Standard Warranty

	FRAME	PARTS	LABOUR
TREADMIILS	See Below	See Below	See Below
FF-AIR*	5 Years	2 Years	6 Months
OTHER	Lifetime**	2 Years	6 Months

*FF-AIR is not covered under a commercial warranty

Treadmills

DOMESTIC WARRANTY

Home Use

	FRAME	MOTOR	PARTS	LABOUR
FF-F20, FF-F30, FF-T3, FF-T5, FF-T7	Lifetime	Lifetime	12 Months	6 Months
FF-F40, FF-F60	Lifetime	Lifetime	18 Months	6 Months
FF-F80	Lifetime	Lifetime	2 Years	6 Months
FF-F200	Lifetime	Lifetime	3 Years	6 Months
FF-F1000	Lifetime	Lifetime	3 Years	6 Months
FF-F2000	Lifetime	Lifetime	4 Years	12 Months
FF-4000	Lifetime	Lifetime	5 Years	12 Months
FF-FREERUNNER	Lifetime	N/A	2 Years	6 Months

LIGHT COMMERCIAL WARRANTY

Schools, PT Studio's, Commercial Apartments, Physios. Please note that FF-F20, FF-F30, FF-T3, FF-T5, FF-T7 are not covered for semi-commercial use.

	FRAME	MOTOR	PARTS	LABOUR
FF-F20, FF-F30, FF-T3, FF-T5, FF-T7	N/A	N/A	N/A	N/A
FF-F40, FF-F60. FF-F80	Lifetime	Lifetime	18 Months	6 Months
FF-F200	Lifetime	Lifetime	12 Months	6 Months
FF-F1000, FF-F2000	Lifetime	Lifetime	2 Years	12 Months
FF-4000	Lifetime	Lifetime	3 Years	12 Months
FF-FREERUNNER	Lifetime	Lifetime	2 Years	6 Months

COMMERCIAL WARRANTy

Commercial Gyms

	FRAME	MOTOR	PARTS	LABOUR
FF-F2000	Lifetime	Lifetime	2 Years	12 Months
FF-F4000	Lifetime	Lifetime	3 Years	12 Months

The T&Cs

WHAT IS COVERED?

Freeform F20, F30, F40, F60 and F80 treadmills carry a Six Month Labour warranty within metropolitan areas honouring coverage for use within a private / domestic, non-commercial / non-fee paying environment. Freeform F200 treadmills are graded for Light Commercial usage, this includes small studios, corporate facilities, apartment complexes. Freeform F2000/F4000 treadmill, R2000 Rower and Ski Trainer are graded for commercial usage. Freeform Commercial units carry a six - twelve month labour warranty within metropolitan areas honouring coverage for use within a commercial environment.

Repairs for which warranty claims are made must be pre-approved by Freeform and can only be performed by Freeform accredited service dealers unless authorised in writing from Freeform customer service personnel.

WHAT IS NOT COVERED?

Freeform warranties do not cover any damage to a product caused by or attributable to freight damage, abuse, misuse, improper or abnormal usage, conjunctive usage with other equipment and applications, repairs performed by anyone other than the pre-approved Freeform accredited service dealer or any commitments made be any external warranty. The owner’s manual includes instructions for general maintenance which is the responsibility of the purchaser. This includes belt tracking, alignment and lubrication which are not covered by warranty. General wear and tear on aesthetic components such as covers, rubber or foam hand grips are not covered by this warranty and will not affect the performance of the product.

Freeform can not be held responsible for any damages with respect to financial loss, property loss, installation or removal expenses, loss of enjoyment or usage during repair or replacement periods. If the product is not able to be repaired Freeform will provide a replacement of comparable performance. The replacement product may be of higher, equal or lower selling price due to technological advances or economic change.

WARRANTY SERVICE AREA

Responsibility for freight or transport expenses incurred in delivering the product to the place of purchase falls upon the customer. Delivery expenses for spare parts sent directly to the owner will be the responsibility of the owner.

TRANSFERRING WARRANTY

This warranty is valid for the original owner of the equipment and is not transferable. Freeform’s obligation under this warranty is limited to repairing or replacing products at the discretion of Freeform.

*LIFETIME WARRANTY

Lifetime Warranty coverage on fitness equipment is a life expectancy of a maximum 10 years unless stipulated otherwise. This time frame is judged by the materials used to make up the item and their expected life expectancy when put into their suggested environments. This time frame starts from the date of when the item is delivered and is only transferable if the original proof of purchase is supplied upon a warranty claim

other

This warranty adheres to all Australian Consumer Rights applicable to this product. We take pride in our after sales service. If you have any queries or concerns regarding your Freeform purchase simply contact our friendly customer service team.

FREEFORM CARDIO

Warranty Information